1. Introduction
Welcome to Film Labs. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or interact with us in any way. Please read this privacy policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We may collect several types of information from and about users of our services, including:
- Personal Identification Information: Full Name, email address, and telephone number.
- Event & Booking Details: Event dates, requested services, subject, and any specific messages, consultation details, or booking reasons you provide.
- Financial Data: Payment details, billing address, and transaction history (processed securely via third-party payment gateways).
- Digital Media: Photographs and videos captured during your events, which form the core of our deliverables.
3. How We Use Your Information
The information we collect is used in the following ways:
- To provide, operate, and maintain our photography and cinematography services.
- To process transactions, send invoices, and manage your bookings.
- To communicate with you regarding schedules, deliverable updates, and support.
- To improve our website, services, and overall customer experience.
- With your explicit permission, we may use selected photographs or videos for our portfolio, social media, and marketing materials to showcase our craft.
4. Information Sharing & Disclosure
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates. We may use third-party service providers (like album printers or cloud storage services) to help us operate our business, and we may share your information with them solely for those purposes.
5. Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored on our servers. Your high-resolution digital assets are stored on secure, encrypted cloud servers.
6. Contact Us
If you have any questions about this Privacy Policy or the practices of our studio, please contact us at:
Email: contact@filmlabs.co.in
Phone: +91 7568812821
